(5.0 / 5)1644+ Ratings

Minimalist Lab Reviews

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Overall Rating

5.0
4 Reviews
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About Minimalist Lab

Minimalist Lab is a company that specializes in creating quality jewellery. They believe that simple designs can bring profound, long-lasting joy by signifying meaningful moments. Their products include a wide range of sterling silver jewellery such as rings, necklaces, bracelets, and earrings. They offer collections like ELEMENTS, MOMENTS, and the MNML Designer Collection. The ELEMENTS collection includes new arrivals and best sellers with free engravings. The MOMENTS collection is shaped after five themes in life and resonates with one's life journey. The MNML Designer Collection is meticulously crafted from high-quality stainless steel, adorned with radiant rhodium or luxurious 18k gold plating. They also offer complimentary shipping on orders above a certain amount in Malaysia, and international shipping fees may vary. They provide a range of services that can be personalized to meet specific customer needs.

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Minimalist Lab Customer Reviews (4)

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Katherine Gibson
Katherine Gibson
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Feb 11, 2023
Gabriele Gersten
Gabriele Gersten
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Feb 11, 2023
Rhys Reid
Rhys Reid
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Feb 8, 2023
Rhys Reeves
Rhys Reeves
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Feb 8, 2023

Minimalist Lab Customer’s Q&A

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Minimalist Lab FAQs

FAQ

About minimalistlab.com Prices and Cost?

Minimalist Lab offers a variety of products with different prices. For example, the Nexus Dazzle Drop Bracelet is priced at RM119.00, the Reflection Toggle Necklace is RM139.00, and the Nexus Dazzle Drop Earrings are also RM139.00. They also offer the Wisdom Pearlescent Hoop Earrings for RM119.00.

In terms of shipping, they deliver to various countries with different shipping fees. For instance, shipping to West Malaysia costs MYR 7, to East Malaysia it's MYR 12, and to Singapore it's MYR 31. Shipping to Australia costs MYR 67, to the United States it's MYR 127, to Taiwan it's MYR 74, and to the United Kingdom it's MYR 97. Other international shipping costs MYR 150.

They also offer free shipping for minimum purchases. For West and East Malaysia, it's MYR 120, for Singapore it's MYR 310, for Australia it's MYR 670, for the United States it's MYR 1270, for Taiwan it's MYR 740, and for the United Kingdom it's MYR 970. Other international free shipping is for purchases of MYR 1500 or more.

Please note that in light of the current COVID-19 situation, delivery times may be slightly longer than usual for international orders. All orders will be processed in 1-2 working days. Local shipments are handled by DHL e-Commerce; International shipments are handled by Aramex / T&T.

FAQ

About minimalistlab.com Popular Products and Services?

Minimalist Lab is an online platform where you can purchase a variety of Sterling Silver Jewellery. They offer a wide range of products including rings, necklaces, bracelets, and earrings. Some of their popular collections include the ELEMENTS and MOMENTS collections. The ELEMENTS collection features new arrivals and best sellers like the Heart Beaded Curb Chain Necklace, Spiral Diamond Ring, and Diamond Radiation Ring. The MOMENTS collection offers a 30% discount on all products and includes items like the LARA Dancing Diamond Horseshoe Necklace and DELILAH Dancing Diamond Heart Crown Necklace. They also have a special offer for the first 59 customers: a planner and necklace bundle for a discounted price. Another popular product is the Affirmation Plate Necklace. In addition to these, they have a MNML Designer Collection which is crafted from high-quality stainless steel and adorned with radiant rhodium or luxurious 18k gold plating. This collection includes the You Are Amazing Necklace and Amazing Hoop Earrings among others. They also offer personalized services to meet specific customer needs.

FAQ

About minimalistlab.com Payment Method?

Minimalist Lab accepts several payment methods. These include Credit Card transactions (Visa, Master Card, Amex), Billplz (FPX, Paypal, Grabpay), and Cash bank in via cash deposit machine or online manual transfer. For the latter, the account number is provided by PUBLIC BANK 3218127433 MNML SDN BHD. After placing an order on the website and completing a bank transfer, customers are asked to send a screenshot of proof of payment to hello@minimalistlab.com with the title “payment proof for order ____”.

FAQ

How do I contact minimalistlab.com customer service?

You can contact the customer service of Minimalist Lab through several methods. You can reach them via WhatsApp at +601161777827. Alternatively, you can send an email to hello@minimalistlab.com. They are also available on Social Media platforms like Instagram and Facebook. For general questions and feedback, you can fill out their contact form on their website. If you wish to place an order over the phone, you can do so by contacting their Customer Service team via WhatsApp during their office hours from 9am-6pm, every weekday.

FAQ

Where does Minimalist Lab ship and how much does the delivery cost?

Shipping to West Malaysia costs MYR 7 and to East Malaysia is MYR 12, other countries have different rates, maximum MYR 150.
FAQ

What is Minimalist Lab’s refund/exchange policy?

Minimalist Lab’s policy lasts for 14 days. If 14 days have passed since your purchase, they cannot offer you a refund or exchange.
FAQ

How long will it take for my Minimalist Lab order to be processed?

All Minimalist Lab orders will be processed within 1-2 working days.
FAQ

How long does it take for my Minimalist Lab orders to arrive?

The estimated delivery time for Minimalist Lab orders within Malaysia is 1-7 business days, while for other countries is 3-7 business days.
FAQ

Can I make changes to my Minimalist Lab order after I've placed it?

Yes, you may request changes to your order within 1 hour of placing before process by contacting Minimalist Lab through phone, WhatsApp, or Live Chat.

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